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Steps to Success

Jon Sholter


Today, in less than 5 minutes, we are going to talk about: Your mindset during the journey

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This post-game interview of Giannis Antetokounmpo, aka the Greek Freak, has been making its rounds on the internet.

If you have not seen it, the question was asked to Giannis "Do you view this season as a failure?". Click below to hear his response.

Note, Giannis is considered one of the best players in basketball. This interview was taken right after his team was knocked out in the first round of the playoffs after finishing first place in their conference.

Let's have some fun and break this down a little bit. We will provide some hotel examples, but understand that this can be applied to anything in life.

"Do you get a promotion every year?"

How many of us feel we haven't progressed because we haven't got the new title, raise or tangible outcome this year? Do you therefore deem your life to be a failure? Do you actually think you should be getting this outcome every year?

We often feel a lack of progress and get down on ourselves, however, have you zoomed out? Have you recently made significant steps in your career that seem like ages ago, but in reality, were not long ago?

From a business standpoint, is finishing first place every year realistic? Will every one of your Teams' be able to get first place on their STR, first place on their guest experience score and so on for eternity?

"It's steps to success"

If you have not gotten the result you want, you need to ask yourself some tough questions. Do you deserve the result you wanted? Perhaps you do and did not get it, that is ok, you're on the right path.

Did you actively take steps to get you closer to where you need to be?

In the promotion example, have you matured as a leader in the last year? Have you gained new skills you didn't have compared to the year prior?

Operationally, are you doing the right things? Are you building the right culture? Are you going in the right direction? Are you building the right habits?

Have you built upon what you accomplished before? The result might not be there, but the process should be.

"Some days it is your turn, some days it is not your turn"

Do you have worthy rivals professionally? Other hotels or people you admire? What can you learn from them? Is it surprising that one of these worthy rivals has come out with the outcome you wanted instead of you?

If this is happening continually, then perhaps, but if you are getting your wins, what do you expect? The real point of all this is, are you being honest with yourself?

Ask Yourself

Ask yourself questions. Provide yourself with real answers. Get real perspective.

In life, you do not control 100% of all outcomes, so judge yourself and your Teams on the process not only the result. It can be a disappointment, but it's not necessarily a failure.

And yeah, don't be deceived, finishing first will always feel better, so go for it!

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