Jon Sholter -
Today, in less than 5 minutes, we are going to cover the following:
How to get through busy times at your hotel. Enjoy this? Sign up for our newsletter here :)
Ah yes, we've all gone through those busy times, it's a love hate relationship! I mean we all like our hotels to do well, but everyone's teams get extended to the max now and then.
I'm sure a few of us find ourselves thinking, why do I keep doing this to myself, year after year!?
Many times in our industry, we aren't allowed to go on holidays when others go on holidays. We have to work weekends when others are free. These are some of the drawbacks people 'experience' within our business.
When others are looking forward to summer vacation or a weekend out, how frustrating is it to think of that 'shift' we must put in?
Of course, I am being cynical, but don't we all fall into this trap? Take a few minutes and watch this Ted Talk if you never have and perhaps shift your paradigm regarding these negative summer hospitality vibes.
Sam Berns: My philosophy for a happy life - Sam passed away shortly after this video.
I'm okay with what I ultimately can't do because there is so much I can do.
I surround myself with people I want to be with, people of high quality.
Always have something to look forward to. "keep moving forward."
Never miss a party if you can help it.
Now I will keep this short, because the video took some time. But maybe take some time in your personal and professional life to think about how these principles can help you. Let’s look at some hotel specific examples below.
I’m ok with what I ultimately can’t do because there is so much I can do:
Instead of thinking about what you can’t do when you are working holidays and weekends, think about what you are doing for others. You are serving them during some of their most memorable times with friends and family. How meaningful is that? Oh, and hey, it isn’t all bad; when you go on vacation the rides aren’t lined up, the hotels aren’t as expensive and there won’t be other travellers getting in the way of your perfect Instagram Shot.
I surround myself with people I want to be with, people of high quality: Why not make your workplace a place you want to be? Surround yourself with people you WANT to be with. Hire the right people, cultivate the right culture. Easier said than done? Just stop thinking it is not possible and start knowing that it is.
Always have something to look forward to. “Keep moving forward”: I love this. Put things on the calendar you want to do, not just things you need to do. Don’t just think about that vacation, book it! Don’t just think about that fun team outing; book it. Don’t just think about that post summer reward, book it! I know someone out there needs a spa day.
Never miss a party if you can help it: You work long hours in hospitality and for many of us the last thing we want in our lives is more people. However, for all the parties we miss, the ones we go to should be all the sweeter. Of course, if parties are not your thing, substitute it for that fun activity you occasionally deny. Perhaps it’s that round of golf with a friend. A trip to the lake with your family or the new movie premiere. Never miss these opportunities if you can help it.
So, I hope this brings a bit of perspective during the grind!
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